Shipping policy

All orders are shipped from Hauppauge, NY, USA. Most orders being shipped to the US placed by 1 PM EDT Monday – Friday (excluding holidays), will arrive in 1-4 days. We're sorry, but expedited shipping methods are unavailable for P.O. boxes, US Territories, and APO/FPO Military addresses. We ship via standard shipping only to these locations. Packages sent to military or Territorial addresses may be delayed by standard mail handling. Shipping to Alaska and Hawaii may require an additional one to two days.

Please be advised that Vital 3 is not responsible for taxes and/or duties applied to international shipments.  Any duties, tariffs, brokerage fees, or local taxes that may apply to your order are your responsibility as we cannot anticipate or estimate these extra international fees and they are not included with the international shipping costs calculated during order checkout.  It is your responsibility to research and understand these fees before placing your order and then pay them once levied in order to receive your package as we will not be liable for packages refused or held for delivery.  International shipping charges are non-refundable.

Our customer care specialists are available Monday through Friday from 9:00 a.m. to 8:00 p.m. EST and Saturday from 10:00 a.m. to 6:30 p.m. EST. If you have further questions, please contact Vital 3 at 1-888-9VITAL3 (1-888-984-8253) (United States) or 801-443-3005 (International Calls).